Adult Education Guidance Initiative

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Cork Education & Training Board’s Adult Guidance Service:

The aim of Cork Education & Training Board’s Adult Guidance Service is to facilitate learners to make informed decisions about accessing education and training, transferring within and progressing from Cork ETB.

The focus of the guidance service is to offer educational and career guidance counselling, to second chance learners, whose previous lack of learning opportunities have been a barrier to progression through the education levels.

Services Offered to Learners:

The guidance service offers free, impartial, confidential, information, advice and guidance on educational options to the following people:

  • Current ETB adult learners who do not have existing access to guidance
  • Unemployed adults who want to up skill or retrain, but whose qualifications are less than QQI Level 6

The service is not available to people in full-time employment or third level applicants/graduates.


Our Information Officers provide specialist, impartial, user friendly information on:

  • Education and Training
  • Qualification levels and recognition
  • Careers & Support services, including funding


You can receive personal assistance from a Guidance Information Officer on finding a course, identifying stepping stones to progression or you can be referred to a Guidance Counsellor. Useful education and careers information is updated daily on our Facebook page here.

Please contact our Guidance Information Officers by phone, email, SMS or through our Facebook page (here) for information or a guidance referral.



The interventions used reflect the social, psychological, educational and economic aspects of the client’s situation. The approach is holistic; the client is met with respect and empathy. Group guidance is provided to a variety of groups including community organisations and agencies, on an outreach basis and is tailor made to the needs of the group. Guidance is provided on a one-to-one basis, where an individual is seen for approximately an hour initially in order to consider options.

This includes:

  • Time for the client to tell their story while giving space for articulating ambitions, goals and achievements.
  • A discussion about educational options ranging from literacy tuition to community education, further education or third level.
  • The practical exercise of matching educational choices to future careers.
  • Developing a career plan.

Contacts & Locations:

Guidance Information Officer for Cork City and North Cork:

Ms. Claire Nagle
m: (086) 7959651

Guidance Information Officer for South Cork and West Cork:

Ms. Shirley Deane 
m: 1800 40 41 41

To arrange a Guidance Appointment with John, Janice or Patricia, please contact Shirley Deane (details above)

Mr. John Murphy
Adult Guidance Counsellor/Coordinator Cork City (South Cork)

m: (086) 833 7808

John works with clients from:

Ballincollig, Macroom and Carrigaline

Ms. Janice Creagh
Adult Guidance Counsellor for Cork County (West Cork)

m: (087) 622 8945

Janice works with clients from:

Adrigole, Bandon, Bantry, Castletownbere, Clonakilty, Dunmanway & Skibbereen

Ms. Patricia Walter
Adult Guidance Counsellor for South Cork and areas in Cork City

m: (086) 828 7570

Patricia works with clients from:

East Cork: Carrigtwohill, Cobh, Glanmire, Midleton & Youghal

Cork City: Ballyvolane, Glounthaune & Little Island

To arrange a Guidance Appointment with Andrea, Joan or Oonagh, please contact Claire Nagle (details above)

Ms. Andrea McCarthy
Adult Guidance Counsellor/Coordinator Cork City (North-side area)


m: (086) 836 8561

Andrea works with clients from:

Blackpool, Blarney, Churchfield, Fairhill, Farranree, Gurranbraher, Hollyhill, Knocknaheeny, Mayfield & the Glen

Ms. Joan McSweeney
Adult Guidance Counsellor for Cork County (North Cork Area)

m: (086) 833 7591

Joan works with clients from:

Charleville, Fermoy, Kanturk, Mallow, Millstreet, Mitchelstown, Newmarket

Ms. Oonagh Maher
Adult Guidance Counsellor for Cork City

m: (086) 047 9092

Oonagh works with clients from:

Cork City, Turners Cross, Ballyphehane, Togher, Ballinlough, Mahon, Ballintemple, Blackrock, The Lough, Bishopstown